Contact us

We have a dedicated team available to assist you with group travel and are available to answer your questions. You can also visit our frequently asked questions page for further information.

If you are not a travel agent and would like a group quote you can contact us here.

    Australia

  • Phone us

    Toll Free:
    13 26 24
    (within Australia)

  • Email us

    Support:
    info@qantasgrouptravel.com

  • Our operational opening hours are:

    8:30 am to 5:30 pm Australia wide (except W.A.) and 8:30 am to 5:00 pm Western Australia (Mon to Fri)

    Canada

  • Phone us

    Toll Free:
    1 800 227 4219

  • Email us

    Support:
    northamerica@qantasgrouptravel.com

  • Our operational opening hours are:

    8:30 am to 5:00 pm Pacific time (Mon to Fri)

    New Zealand

  • Phone us

    Toll Free:
    0800 731 313 or (09) 967 6356

  • Email us

    Support:
    newzealand@qantasgrouptravel.com

  • Our operational opening hours are:

    8:30 am to 4:30 pm (Mon to Fri)

    Singapore

  • Email us

    Support:
    singapore@qantasgrouptravel.com

  • Our operational opening hours are:

    9:00 am to 5:00 pm (Mon to Fri)

    United Kingdom

  • Phone us

    Toll Free:
    0203 684 4034

  • Email us

    Support:
    unitedkingdom@qantasgrouptravel.com

  • Our operational opening hours are:

    9:00 am to 5:00 pm (Mon to Fri)

    United States

  • Phone us

    Toll Free:
    1 800 227 4219

  • Email us

    Support:
    northamerica@qantasgrouptravel.com

  • Our operational opening hours are:

    8:30 am to 5:00 pm Pacific time (Mon to Fri)

Major Disruptions

Sometimes due to circumstances outside our control, such as bad weather or emergencies, flights may be disrupted or cancelled.

If this happens, we will do all we can to fix the problem and keep you informed of developments and the choices that are available.

Our real time Flight Status page will give you up-to-the-minute information on specific flights and our Media Room for the latest Media Releases.