Ticketing

Ticketing a Booking

Depending on your market your system may not present every option described in this document

To complete ticketing the booking must be fully paid, and all the passengers to be ticketed must be correctly named and have their secure flight information entered, where required.

Ticketing can be actioned at a booking level, where all PNR(s) will be ticketed at the same time or the PNR level where you can ticket a single PNR at a time.

There are two types of ticketing offline and online.

Online ticketing will happen on screen and tickets will be issued immediately. Please note this option is available only on PNRs containing 20 passengers or less. If you choose this option the website will lock the browser and no further action can be taken until the ticketing process is complete.

Offline ticketing places the booking on a queue and will be ticketed by the website as it processes the ticketing queue. Off-line ticketing can be chosen at any time and on any size of PNR(s). The website will inhibit any further actions being taken within the booking until the offline ticketing process has been completed.

Booking level Ticketing

There are two choices:

  1. Ticket Booking (All PNRs) – only available if the group size is 20 or less – this is online ticketing
  2. Request Ticket Booking (All PNRs) – available for any group size – this is offline ticketing

PNR Level Ticketing

This is ticketing one PNR at a time. There are two choices:

  1. Ticket Online – Only available if the PNR size is 20 or less.
  2. Ticket Offline – Available at any time.

Ticketing Checks

Before proceeding to ticket a booking you can verify you have everything in place for the booking to ticket successfully. From the drop-down menu at a booking level and also at the PNR level there is the option: Validate Ticketing Data.

If you choose this option at the booking level the website will validate the ticket data for all PNRs present within the booking. If any required data is not present, the website will prompt you to contact the Qantas Groups department.

If you choose this option at the PNR level the website will validate the ticket data for that particular PNR only. If any required data is not present, the website will prompt you to contact the Qantas Groups department.

When ticketing is requested, the website will present you with a final option to check the names are correct and if a Group Movement Advice (GMA) has not been completed, a final chance to complete the GMA form.

Comfort and Extra Baggage Seats

These are manually handled by the Qantas Groups Department. Please contact us for more information.

Download a copy of this information here.